2325 S. Michigan Ave..
Chicago, IL 60616
By appointment only.
tel. 773.733.4110

Transaction Policies

Customer Service:

Tel: 847.220.8786

Mon-Fri 8am-5pm (CST)

Sat & Sun Closed

email: service@eco-solar-solutions.com

Return Policy:

Return Policy: Standard in stock merchandise purchased through Eco Solar Solutions, may be returned within 30 days of the receipt of the product. You will receive a refund or credit towards your account, provided the merchandise is returned in the original packaging in new and resalable condition with the original blank warranty cards, manuals, and all accessories.

If any component of the returned product is missing, if there is damage or the product has been used, the return procedure is breached and Eco Solar may reject the return or may choose to impose additional charges for replacement of the missing component. A 20% restock fee will be charged for all returns. As noted in a separate paragraph, Special Orders, custom built, built to order or special ordered items, are non-returnable. Unless an error was made by Eco Solar, shipping charges are not refundable. Before returning items, it is necessary to obtain an RMA # for your return. You can request and RMA # by contacting our service department via email: service@eco-solar-solutions.com.

Pricing Policy:

All products and services are quoted with the appropriate terms and conditions, included in the quote. By receiving an approval from our client pertaining to the quote, the client agrees to adhere to our terms and conditions. Our general terms and conditions are as follows:

The prices, discounts and availability stated above will only remain valid for 14 days, after which they will expire and may be withdrawn upon Eco Solar Solutions' sole discretion. Quote only good for materials and services as a whole, not individual line items.

Privacy Policy Statement:

Eco Solar Solutions, respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our web site will be used for internal purposes only.

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